ICS Japan Phone Service Q & A

*Questions on international calling. *Questions on domestic calling. *Questions on the application process. *Other questions.

Questions on international calling. [Q] Is it easy to use? [Q] How is the sound quality? [Q] Can you use it anywhere in Japan? [Q] How much does it cost? [Q] How much are the basic costs? [Q] Is it expensive to call a cellular phone? [Q] Can I use a cellular or PHS phones? [Q] Can I use it even if I am registered with another companies "My Line" service? [Q] Can I use it with an ISDN line? [Q] Can I use it when using a cable tv phone? [Q] I've joined ADSL. Can I still use ICS Japan? [Q] Can I use it from outside Japan? [Q] Can I receive a detailed explanation? [Q] Can I see a detailed explanation on the homepage? [Q] Can I use ICS with a Japanese bought cellular phone while in another country?

Questions on domestic calling. [Q] Is it easy to use? [Q] Can you use it anywhere in Japan? [Q] How much does it cost? [Q] Are there basic costs? [Q] Can I use a cellular or PHS phones? [Q] Can I use it even if I am registered with another companies "My Line" service? [Q] Can I use it with an ISDN line? [Q] Can I receive a detailed explanation? [Q] What are the business and basic plans? [Q] Can I change plans? [Q] How are you charged (in what unit of measurement)?

Questions on the application process. [Q] How can I apply? [Q] Can individuals apply? [Q] How soon can I use it after applying? [Q] Will you tell me what date I can use it from? [Q] What is the method of payment? [Q] What should I do when paying by bank transfer? [Q] When are the costs withdrawn from my account? [Q] When will I receive the receipt? [Q] To change my mailing address, card number, or phone number what should I do? [Q] How do I add another phone number? [Q] When I get a new credit card how do I contact you? [Q] I received a credit card renewal offer. What does this mean? [Q] How can I end my contract? [Q] I want to apply for My Line. What should I do? [Q] What is My Line? [Q] What is the difference between My Line and My Line Plus?

Other questions.

[Q] What do I do with My Line when I move?

[Q] I would like to introduce a friend to My Line. What should I do?

[Q] Is there some bonus for me if I introduce a friend to this service?

[Q] Can I change the way my detailed explanation of usage is listed?

[Q] I don't understand the name on the NTT contract. What should I do?

[Q] My phone has an adapter from another company. Can I still use it?

[Q] I'm using a phone with an ACR (LCR) attached to it. Can I still use it.